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Maria Andersen
✓ VerifiedBergen, Norway
Stayed: November 2024 • Royal Penthouse
2 days ago
Absolutely incredible experience!
This is hands down the best casino hotel I've ever stayed at. From the moment we arrived, the staff was exceptional. The concierge helped us with dinner reservations and gave us great local recommendations. Our penthouse suite was absolutely stunning with panoramic views of Oslo. The casino was exciting without being overwhelming, and the dealers were professional and friendly. The spa treatments were divine - I had the Nordic hot stone massage which was incredibly relaxing. The breakfast was also outstanding with local Norwegian specialties. Can't wait to return!
👍 Pros:
- • Exceptional service
- • Stunning views
- • Professional casino
- • Amazing spa
👎 Cons:
- • Expensive parking
James Mitchell
✓ VerifiedLondon, UK
Stayed: November 2024 • Fjord Premium Suite
1 week ago
Great casino hotel with amazing amenities
Really enjoyed our 3-night stay here. The gaming floor was fantastic - loved the poker tables and the atmosphere was perfect. Our suite was spacious and well-appointed with all modern amenities. The room service was quick and the food quality was excellent. The location is perfect for exploring Oslo, walking distance to many attractions. The staff was helpful and spoke perfect English. The only minor issue was the restaurant reservation system which seemed a bit confusing, but the concierge helped us sort it out. Overall a great experience and would definitely stay again when in Oslo.
👍 Pros:
- • Great gaming floor
- • Spacious rooms
- • Perfect location
- • English-speaking staff
👎 Cons:
- • Restaurant booking system
- • Limited parking
Sophie Larsson
✓ VerifiedStockholm, Sweden
Stayed: October 2024 • Arctic Deluxe Room
2 weeks ago
Perfect for a luxury weekend getaway
Celebrated our 10th anniversary here and it was absolutely perfect! The spa facilities were world-class - we did the couples massage package and it was incredibly relaxing. The Nordic sauna and ice bath experience was unique and refreshing. Our room was beautifully decorated with a modern Nordic design that felt both luxurious and cozy. The heated floors were a nice touch during the cold October weather. The restaurant exceeded our expectations - the tasting menu was creative and delicious. Staff went above and beyond to make our anniversary special with champagne and chocolate-covered strawberries in our room. Will definitely return for future special occasions!
👍 Pros:
- • Amazing spa
- • Romantic atmosphere
- • Excellent food
- • Thoughtful touches
- • Beautiful design
Erik Johansen
✓ VerifiedTrondheim, Norway
Stayed: October 2024 • Aurora Family Suite
3 weeks ago
Great family experience with excellent kids facilities
Stayed here with my wife and two kids (ages 8 and 12) for a long weekend. The family suite was perfect with connecting rooms and a separate kids area. The kids loved the mini arcade in the hotel and the indoor pool was great. The casino floor is obviously adults-only but there were plenty of family activities. The breakfast buffet had great options for kids and adults alike. Staff was very accommodating with extra towels and helping with restaurant high chairs. The location made it easy to walk to family-friendly attractions in Oslo. Only minor complaint is that the walls seemed a bit thin - we could hear our neighbors. Overall a great family-friendly casino hotel which is rare to find!
👍 Pros:
- • Family-friendly
- • Great kids facilities
- • Excellent breakfast
- • Helpful staff
👎 Cons:
- • Thin walls
- • Limited kids menu at dinner
Isabella Romano
✓ VerifiedRome, Italy
Stayed: September 2024 • Fjord Premium Suite
1 month ago
Michelin-quality dining and impeccable service
As a food critic, I have high standards for hotel restaurants, and this place exceeded all expectations. The Crown Jewel Restaurant truly deserves its Michelin star - every dish was perfectly executed with innovative Nordic techniques. The sommelier's wine pairings were exceptional. Beyond the dining, the overall service throughout the hotel was impeccable. The concierge arranged a private tour of Oslo's art scene, and housekeeping was discrete and thorough. The casino was elegant and well-managed. My suite had stunning fjord views and was appointed with high-quality furnishings. This is definitely a destination hotel that competes with the best in Europe. Highly recommend for discerning travelers.
👍 Pros:
- • Michelin-star dining
- • Impeccable service
- • Beautiful views
- • Elegant casino
- • High-quality furnishings
👎 Cons:
- • Premium pricing
David Chen
✓ VerifiedSingapore
Stayed: September 2024 • Arctic Deluxe Room
1 month ago
Good hotel but some issues with service
The hotel itself is beautiful and the facilities are top-notch. My room was clean and comfortable with nice modern amenities. The casino was fun and I enjoyed the poker tournaments. However, I had some issues with the service. Room service took over an hour to arrive and when it did, my order was wrong. The front desk seemed understaffed during my stay and I had to wait quite a while to check in. The spa booking system was also confusing and I couldn't get the appointment I wanted. The breakfast was good but not exceptional for this price point. With better service, this could easily be a 5-star experience. The potential is definitely there.
👍 Pros:
- • Beautiful facilities
- • Clean rooms
- • Fun casino
- • Good location
👎 Cons:
- • Slow room service
- • Understaffed front desk
- • Confusing spa booking
- • Overpriced breakfast