Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or make a reservation
• Participate in gaming activities
• Subscribe to our newsletter
• Contact our customer service
• Use our spa, dining, or other hotel services

This may include:

• Name, address, phone number, and email address
• Date of birth and government-issued ID information
• Payment card information
• Gaming activity and preferences
• Communication preferences

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Comply with Norwegian gaming regulations and anti-money laundering laws
• Send promotional communications (with your consent)
• Provide customer support
• Improve our services and develop new features
• Monitor gaming activity for responsible gambling purposes

We may share your information in the following circumstances:

• Legal Requirements: When required by Norwegian law or regulation
• Gaming Authorities: With Lotteri- og stiftelsestilsynet as required
• Service Providers: With trusted third parties who assist our operations
• Business Transfers: In connection with any merger or acquisition
• Protection: To protect our rights and prevent fraud

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure data storage with regular backups
• Limited access to personal information on a need-to-know basis
• Regular security audits and updates
• Compliance with Norwegian data protection standards

As a resident of the EEA, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@norwaycasinoshotel.com

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (minimum 5 years for gaming records)
• Resolve disputes and enforce agreements
• Prevent fraud and maintain security

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookies through your browser settings.

For privacy-related questions or concerns, contact us:

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our facilities

Continued use of our services after changes constitutes acceptance of the updated policy.