Responsible Gaming

Your well-being is our priority. We are committed to promoting responsible gambling and providing a safe gaming environment.

Our Commitment

Royal Crown Casino Hotel is committed to providing a safe and responsible gaming environment. We believe that gaming should be an enjoyable form of entertainment, not a source of problems. We work closely with Norwegian gaming authorities and responsible gambling organizations to ensure the highest standards.

All our staff are trained in responsible gaming practices and are equipped to recognize and respond to signs of problem gambling.

Recognizing Problem Gambling

Problem gambling can affect anyone. Warning signs may include:

  • Spending more money or time gambling than you can afford
  • Lying to family or friends about gambling activities
  • Feeling anxious, depressed, or irritable when not gambling
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, family, or personal responsibilities
  • Chasing losses with bigger bets
  • Unable to stop or control gambling behavior
  • Gambling as a way to escape problems or negative emotions

If you recognize any of these signs in yourself or someone you know, help is available.

Tools and Limits

We offer several tools to help you maintain control over your gaming:

Time Limits

Set daily, weekly, or monthly time limits for your gaming sessions. Our staff can help you track your time and provide reminders.

Spending Limits

Establish daily, weekly, or monthly spending limits. These limits help ensure you only gamble with money you can afford to lose.

Self-Exclusion

Temporarily or permanently exclude yourself from gaming activities. This can range from 24 hours to permanent exclusion.

Reality Checks

Regular reminders about how long you've been playing and how much you've spent during your session.

Getting Help

If you or someone you know needs help with gambling problems, these resources are available:

National Helplines (Norway)

  • Hjelpelinjen: 116 006 (24/7, free and confidential)
  • Mental Helse: 116 123 (24/7 mental health support)
  • Spillavhengighet Norge: Online chat and resources

Professional Support

  • Tverregional ressurssenter om spill- og pengespillproblemer
  • Local addiction treatment centers
  • Family counseling services
  • Financial counseling and debt management

Online Resources

  • spillavhengighet.no - Information and self-help tools
  • Responsible Gaming Council resources
  • GamCare (International support)
  • Gamblers Anonymous meetings

For Family and Friends

Problem gambling affects not just the individual, but also their family and friends. If someone you care about has a gambling problem:

  • Talk to them openly and without judgment
  • Encourage them to seek professional help
  • Consider family counseling or support groups
  • Take care of your own mental health
  • Set boundaries around money and financial decisions
  • Don't enable their gambling behavior

Support groups like Gam-Anon provide resources specifically for families affected by gambling problems.

Healthy Gaming Guidelines

To keep gambling fun and safe, follow these guidelines:

DO:

  • Set a budget before you start
  • Only gamble with money you can afford to lose
  • Take regular breaks
  • View gambling as entertainment, not investment
  • Gamble for fun, not to solve problems
  • Stay sober while gambling

DON'T:

  • Chase losses with bigger bets
  • Borrow money to gamble
  • Gamble when upset or depressed
  • Let gambling interfere with responsibilities
  • Lie about gambling activities
  • Gamble as a way to make money

Contact Our Support Team

Our responsible gaming team is available to help you with any concerns or questions:

Responsible Gaming Team

Royal Crown Casino Hotel

Storgata 1, 0155 Oslo, Norway

Email: support@norwaycasinoshotel.com

Phone: +47 22 00 00 00

Available: 24/7

All conversations are confidential and our staff are trained to provide non-judgmental support.

Royal Crown Casino Hotel is licensed by Norwegian gaming authorities and adheres to all responsible gaming regulations. We are committed to providing a safe environment for all our guests and supporting those who may need help with gambling-related problems.